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Towards Net Zero
Our long-term strategy
for climate neutrality
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Interactive 2023 annual report
The results of a multi-business strategy and long-term value creation,
rising to tomorrow’s challenges today
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2023 sustainability report
Approved from Hera Spa Cda on 26/03/2024.
Shared value creation and stakeholder engagement:
the story of an enterprise committed to leaving its mark, but not its footprint
See the 2023 online report
See the 2023 highlights
2023 results
See the annual report at 31/12/2023 and the sustainability report
More info
Find out the
Together Newsletter
Sharing stories and ideas
Read
Innovation for
Sustainability
We invest in research and development to find new solutions that aim for a
sustainable future, creating value for our Group and the local area we serve.
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Hera: yesterday, today, tomorrow
Hera: yesterday, today, tomorrow
The Hera Group is the first Italian coalescence of municipally owned companies that (adopting a multi-business approach oriented to the creation of shared value for all stakeholders) manages the supply of energy, water and environmental services, as well as public lighting and telecommunications to citizens and businesses. Founded in 2002 and listed on the Italian stock exchange in 2003, Hera has made its direct relationship with the territory a real asset that has improved its resilience and ability to drive change: ecological transition, circular economy and innovation. Within the national context, the prime position of our Group can be detected from its statistics: more than 9,400 employees work to offer tailor-made services for customers and businesses, and to meet the needs of 4.2 million citizens in 311 municipalities located in Emilia-Romagna, Veneto, Friuli-Venezia Giulia, Marche and Tuscany.
Citizens and customers have always been aware of the vital need for the services we provide to the local area, and they recognise our reliability, competence, and responsibility in managing the business. This confirms and strengthens the "purpose" that directs us and encourages us to strengthen our strong ties with the communities we serve.
For further informations
Discover the value generated in the area
Find out more about our purpose
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Together to Build the Future
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Together
to Build the Future
Every day we face small and big challenges that we can only win together with others.
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A sustainable strategy
A sustainable strategy
Our business plan is based both on regulated markets and on free market activities, always incorporating the principles of sustainability and working to create shared value.
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Asset Publisher
Financial results as at 30 June 2024
The consolidated financial results as at 30 June 2024 were approved by the Board of Directors of the Hera Group on July 31, 2024
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Interactive 2023 annual report
The results of a multi-business strategy and long-term value creation, rising to tomorrow’s challenges today
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Sustainability report
The 2023 Sustainability report was approved by the Board of Directors of the Hera Group on 26 March 2023
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A Circular Vision
A Circular Vision
Through our activities we contribute to achieving the sustainability goals set out in the UN's 2030 Agenda.
Of the 17 goals set by the United Nations, we pursue 11 that are in line with our services, along three lines: smart use of energy, efficient use of resources, and innovation and contribution to development.
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Smart Use of Energy
We are working towards this goal by reducing our energy consumption, promoting renewable energy sources, and pursuing decarbonisation.
Efficient Use of Resources
We are committed to increasing the quality of separate waste collection and the recovery of materials and energy, and are working on major initiatives to improve the circularity of our services.
Innovation and contribution to development
We create economic development and employment for our local area by investing in innovation and digitalization. We also focus on initiatives to protect the air and soil.
Group - Find out more
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Our purpose
Our purpose
Hera for the Planet, People and Prosperity
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Shared Value Investments
Shared Value Investments
Throughout our ongoing growth process, we are committed to offering our investors clear and transparent
information, while working to ensure our shareholders receive an adequate return on their investment
both in economic terms and in terms of creating shared value.
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Tool HeraShare NEW Euroland in HP Group
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Dividend
Dividend
In its mission statement, Hera has declared its intention to ensure continuous creation of value for its shareholders, offering a suitable return on the capital they have invested.
Source: FY23 Report
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Investimenti Sostenibili/Perchè Investire
The Hera Group has revised all its five-year targets upwards, first and foremost Ebitda, which is expected to reach 1.65 bn€ in 2027, 355 million more than the 1,295 million seen at the end of 2022, which represents an annual increase of 5.0%. The Plan to 2027 calls for a sharp increase in investments too, amounting to more than 4.4 bn€, or approximately 876 million per year.
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The Business Plan to 2027 is developed within a particularly challenging exogenous context in which the Group has transformed challenges into opportunities and has drawn up a Strategic Plan according to a development model, balanced between all businesses and oriented towards all stakeholders needs, with concrete projects consistent with main national and international policies on energy transition, circular economy and innovation. The guidelines of the new strategic plan are developed according to 3 strategic levers: value creation, protection of corporate assets and sustainable growth.
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Our Governance System
Our Governance System
The mission of our governance system is to create shared value for all our stakeholders. To do so, corporate governance is committed to assessing the constantly evolving environment in which we do business to ensure that growth continues and to strengthen our relationship with the local community.
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Cards Custom Governance
Governance System
An effective system to assess the complex stimuli coming from the surrounding environment.
By-law
Governance report
Internal Dealing
BoD
The company's executive body
Composition of the BoD
Activity carried out
Governing CSR
Shareholders' meetings
The company's deliberative body
Shareholders' meetings
Vote in general meeting
Shareholders' meetings regulations
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Innovators by nature
Innovators by nature
To continue to innovate, we are setting ourselves increasingly ambitious targets
Environment
Environment
Digitalization
Digitalization
CircularEconomy
CircularEconomy
Research
Research
Reuse above 70% of ground in designing infrastructure between 2018 and 2027.
Provide electronic bills for 45% of customers in 2027.
Continue research and production of recycled plastics.
Improve the quality of our services by investing in innovation, optimization, and research projects.
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Motivo di orgoglio
For us, the biggest reward is customer satisfaction,
but it is a source of pride when others acknowledge our commitment.
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Blomberg Gender Equality Index
This year, for the fourth year in a row, we have been included in the international index assessing gender equality, diversity and inclusion
Top Employer
For the 15th time, also in 2024 in we are at the top of the ranking,among the first three Italian companies for excellence in human resource management.
Together we can make a difference
![Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (16) Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (16)](https://i0.wp.com/eng.gruppohera.it/documents/1514726/0/box_together_en.png/70de1990-82a6-c18e-3132-215e6fd129e3?t=1665483862129)
Together
we can make
a difference
Sustainability starts with small daily gestures. Read the stories, get inspired and discover how you can contribute to the creation of a more sustainable present and future.
Go to the stories
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Bolle in HP Gruppo
Our Results
We are committed to balancing economic and financial objectives with environmental and social sustainability, to create value for ourselves and for the local area we work in.
![Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (17) Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (17)](https://i0.wp.com/eng.gruppohera.it/documents/1514726/41962159/1.png/0ad01a9f-e106-4aaf-658b-d6777b89ffa9?t=1691077889591)
1,494.7
€ million
EBITDA
(+15.4% compared to 2022)
![Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (18) Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (18)](https://i0.wp.com/eng.gruppohera.it/documents/1514726/41962159/2.png/ffed6bcc-0583-62e9-30a7-5791930422ed?t=1691076052534)
776,0
€ million Shared value EBITDA
52% of total (+16% compared to 2022)
![Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (19) Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (19)](https://i0.wp.com/eng.gruppohera.it/documents/1514726/41962159/3.png/0b554399-9c3f-7f5f-706f-0f7929e15e0f?t=1691076053167)
14,897.3
€ million Revenues
(+25.8% compared to 2022)
![Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (20) Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (20)](https://i0.wp.com/eng.gruppohera.it/documents/1514726/41962159/4.png/b12f0c59-3fc1-c640-80be-f5e842225fac?t=1691076053692)
322.2
€ million
Net profit attributable to shareholders
![Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (21) Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (21)](https://i0.wp.com/eng.gruppohera.it/documents/1514726/41962159/5.png/28eb1fd4-99c6-b29c-cd60-0533ac655e2a?t=1691076054118)
148,2
€ million
Investments in innovation and digitalisation
![Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (22) Hera Group: your Multiservices - Gruppohera ENG - Liferay DXP (22)](https://i0.wp.com/eng.gruppohera.it/documents/1514726/41962159/6.png/f95697a7-4d57-793b-d77d-e5156d14d2d4?t=1691076054579)
73/100
Customer satisfaction index
Source: 2023 Sustainability report and 2023 Consolidated statements
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Continous Growth
Continous Growth
Development, resilience and creating shared value for stakeholders are at the heart of the Group’s new strategic document to 2027, which foresees investments totalling 4.4 billion to speed up the ecological transition and enhance asset resilience to climate change.
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News hp eng
NEWS
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Upcoming events
Upcoming events
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Social Wall
Social Wall
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Link al Twitter del Gruppo Hera
youtube homepage NEW
Price Sensitive Press Releases
Price Sensitive Press Releases
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Hera SpA, Viale Carlo Berti Pichat 2/4, 40127 Bologna, Tel.051287111 www.gruppohera.it