What to know about E-ZPass before congestion pricing starts in NYC (2024)

Editor's Note: Gov. Kathy Hochul announced on Wednesday, June 5, 2024 that congestion pricing wasbeing paused "indefinitely."

As New York City gears up for the implementation of congestion pricing in Manhattan, drivers will need an E-ZPass device to avoid paying higher tolls than those without the tag to enter the Central Business District.

Here’s what you need to know about the New York E-ZPass, from its benefits and discounts to its usage and account management.

What is E-ZPass?

E-ZPass is an electronic toll collection system used widely across the United States, including New York. It allows drivers to pay tolls using a windshield-mounted tag without having to stop at toll booths, whichwas initially designed to save time for motorists and reduce traffic congestion.

How do I get E-ZPass in New York?

Drivers can apply by visiting an E-ZPass customer service center or retail location, or by phone.

Applicants can also go online to theNew York E-ZPasswebsite to set up an account. Drivers will need their license plate number and a credit card or checking account, which will be used to fund the account.

How can I pay tolls with E-ZPass?

Toll payments are automatically deducted from your prepaid account as you pass through toll plazas that read the windshield-mounted E-ZPass tag.

To keep track of the tolls paid by your E-ZPass tag, you can login to your E-ZPass account online and navigate to “Account History” to see a record of your toll transactions.

What is the cost of congestion pricing with E-ZPass?

The congestion pricing fee with E-ZPass for non-commercial drivers will be $15. If drivers enter the city through the Queens-Midtown, Hugh L. Carey, Holland or Lincoln tunnels, regardless of E-ZPass usage, they receive a $5 toll credit. For those without E-ZPass, the cost to drive into the Central Business District is $22.50.

On Gridlock Alert Days, the MTA may apply an additional 25% surcharge.

Can multiple cars use the same E-ZPass tag?

Yes, multiple vehicles can use the same E-ZPass tag, as long as all vehicle license plates are listed on the account. Individual accounts can have up to four vehicles on one account.

Business owners more than four vehicles can apply online for a business account that will allow for a greater number of vehicles on one account.

What is the minimum amount of money needed to maintain an E-ZPass account?

To open and maintain an E-ZPass account, drivers need to prepay an amount sufficient to cover charges for a one-month period.

When your account balance falls to or below your specific replenishment amount, you must replenish it manually by paying online, over the phone or sending checks or money orders to E-ZPass. Drivers can also sign up for automatic withdrawals using a checking account or credit card.

E-ZPass conducts account analyses periodically and will adjust the prepaid amount based on a driver’s usage.

How long do I have to wait for my E-ZPass?

The waiting time for receiving an E-ZPass tag varies depending on the method of application and current demand. Typically, drivers can expect to receive their E-ZPass tag within a few days to a couple of weeks after applying.

What E-ZPass discounts exist in New York?

New York E-ZPass offers various discounts, including a 75% discount on Thruway tolls for all passenger and commercial vehicles with tags registered in New York, andreduced toll rates on bridges around New York City.

For frequent users, there are specific commuter plans such as the Governor Mario M. Cuomo Bridge Commuter Plan, the Grand Island Commuter Plan, the New Rochelle Commuter Plan, the Yonkers Commuter Plan and the Harriman Commuter Plan, each requiring a minimum number of trips per month.

Additionally, there are tag-specific plans such as the Thruway Annual Permit Plan, the Motorcycle Discount Plan, the Motorhome Discount Plan, the Special Discount Towing Plan and the Green Discount Plan for electric and hybrid vehicles.

Resident discount plans also exist, including the Grand Island Resident Plan and the Gov. Mario M. Cuomo Bridge Resident Plan, that allows discounts with proof of residency.

For a full list of discounts offered in New York, visit the New York State Thruway Authority’s website.

How do I pay a toll if I don’t have E-ZPass?

If no E-ZPass tag is present when passing through a contactless toll, a bill will be sent to the registered owner of the vehicle based on an image of the license plate.

The bill is typically sent out 30 to 45 days after the date of travel. The bill can be paid online at tollsbymailny.com, in cash, over the phone, through the Tolls NY app or by mail, as instructed on the bill. Drivers can also sign up to receive a text notification when a toll is ready to be paid.

What to know about E-ZPass before congestion pricing starts in NYC (2024)

FAQs

How to avoid NYC congestion pricing? ›

Exemptions
  1. Qualifying authorized emergency vehicles (ambulances and fire vehicles)
  2. Qualifying vehicles transporting people with disabilities.
  3. Specialized government vehicles.
  4. School buses contracted by the NYC Department of Education.
  5. Commute vans licensed by the NYC Taxi and Limousine Commission.

What are the rules for congestion pricing? ›

The peak period toll rate will apply from 5 AM to 9 PM on weekdays and 9 AM to 9 PM on weekends. All other times, drivers will be charged off peak toll rate. Vehicles without an E-ZPass will pay 50% more than the usual rate.

What are off peak hours for congestion pricing NYC? ›

The tolls will even affect riders of taxi and rideshare services like Uber, charging a respective $1.25 and $2.50 per ride. These prices only apply to peak times, consisting of weekdays from 5am to 9pm and weekends from 9am to 9pm. Off-peak rates are roughly 75% less, charging personal vehicle tolls around $3.50.

Who is exempt from NYC congestion pricing? ›

Publicly owned vehicles specifically designed to perform public works other than general transportation, and directly engaged in a core agency purpose, are exempt from the Congestion Relief Zone toll.

How do I know if I need to pay a Congestion Charge? ›

You need to pay a daily charge if you drive within the Congestion Charge zone 07:00-18:00 Mon-Fri, 12:00-18:00 Sat-Sun and bank holidays. No charge between Christmas Day and New Year's Day bank holiday (inclusive).

Who is exempt from the Congestion Charge? ›

Congestion Charge exemptions: Motorbikes, mopeds, tax-exempt NHS vehicles, emergency service vehicles, licenced taxis, buses, tax-exempt vehicles used by disabled people and vehicles for more than one disabled person are all eligible for exemption from the London Congestion Charge, provided they meet the necessary ...

How do you comment on congestion pricing? ›

You can also call the Public Hearing Hotline at (646) 252-6777. Agents are available daily from 6 a.m. to 10 p.m. Each registered speaker will have two minutes to speak. Public comments will be limited to a total of 240 minutes per hearing, or approximately 120 speakers.

What is an example of congestion pricing? ›

9 For example, airline and train companies often charge a higher price to travel during rush hour on Monday through Friday than at other times. They may also have different prices for weekends or a trip that includes a weekday plus a weekend. Utility companies also set prices based on peak times.

Who benefits from congestion pricing? ›

Congestion pricing benefits drivers and businesses by reducing delays and stress, by increasing the predictability of trip times, and by allowing for more deliveries per hour for businesses.

How is a Congestion Charge enforced? ›

If you don't pay the Congestion Charge, you'll get a penalty charge notice (PCN). The boundaries of the zone are enforced by cameras that can read your car's number plate. The penalty charge is £180, but it's discounted to £90 if you pay within 14 days of receiving the notice.

Why is congestion pricing bad? ›

Another argument against congestion pricing is that it's a regressive tax, one that rich people can easily afford and would disproportionately burden poor people.

How do you calculate traffic congestion? ›

To calculate the Congestion Index, divide the volume of traffic by the capacity of the road. Multiply the result by 100 to convert it to a percentage. This will give you the Congestion Index, which represents the percentage of the road's capacity that is being used by traffic.

What exempts you from a Congestion Charge? ›

Congestion Charge exemptions: Motorbikes, mopeds, tax-exempt NHS vehicles, emergency service vehicles, licenced taxis, buses, tax-exempt vehicles used by disabled people and vehicles for more than one disabled person are all eligible for exemption from the London Congestion Charge, provided they meet the necessary ...

Do you have to pay congestion charge if you enter before 7am? ›

How can I pay the London Congestion Charge in advance? You can pay Congestion Charge up to 90 days in advance of your journey either online or by phone. Driving before 7am or after 10pm means you will not have to pay the Congestion Charge.

What day is Congestion Charge free? ›

The Congestion Charge is a £15 daily charge if you drive within the Congestion Charge zone 7:00-18:00 Monday-Friday and 12:00-18:00 Sat-Sun and bank holidays. No charge between Christmas Day and New Year's Day bank holiday (inclusive). The easiest way to pay is by setting up Auto Pay.

Does everyone have to pay a Congestion Charge? ›

Who has to pay congestion charges? You must pay the Congestion Charge if you drive a vehicle that emits 76g/km CO2 or more during 07:00-18:00 Mon-Fri, 12:00-18:00 Sat-Sun and bank holidays. There is no charge between Christmas Day and New Year's Day bank holidays (inclusive).

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