Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 284,111 ratings
Thank you!
Problems in the last 24 hours in Canton, Ohio
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Canton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Spectrum
Spectrum is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
TV (8%)
-
E-mail (4%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near Canton, Stark County, Ohio
The most recent Spectrum outage reports came from the following cities:Louisville, Magnolia, Hartville, Canal Fulton, Green, Massillon and Bolivar.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Louisville | TV | |
| Magnolia | TV | |
| Hartville | Internet | |
| Canal Fulton | Internet | |
| Louisville | Internet | |
| Green |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near Canton, Ohio
Latest outage, problems and issue reports in Canton and nearby locations:
- Julie Zajac (@juliezajac69) reported fromGreenwood Commons, Ohio
@Ask_Spectrum i'm currently waiting on a call back from management who will probably be of no help as well based on my previous experience with your company... we'll see how that goes first.
- Julie Zajac (@juliezajac69) reported fromGreenwood Commons, Ohio
@Ask_Spectrum if by assist you mean not help me at all, then yes that is what i'm finding. if by assist you mean actually do something about the problem, then in fact that is not true.
- Tim 'Ripper' Owens šŗšø (@TimRipperOwens) reported fromGreenwood Commons, Ohio
@GetSpectrum internet has been out in my area for 2 days now. I know the storms where bad but come on
- Paige Hutton (@paigeh88) reported fromPerry Heights, Ohio
Spectrum sucks ass.
- Joe Conjerti (@joe_conjerti) reported fromGreenwood Commons, Ohio
This Cable outage IS giving me heavy anxiety. I already bought my #GOT @Oreos, @spectrum FIX MY INTERNET PLZZZZZ
- Chad Reese (@76ChadReese) reported fromLouisville, Ohio
and week 2 is my @Ask_Spectrum nightmare continues. How hard is it to mail a equipment. Obviously way too much to ask. love it when the first response is to blame a customer. Then read the notes and figure out it was your fault and not apologize. #smh
- Julie Zajac (@juliezajac69) reported fromGreenwood Commons, Ohio
@GetSpectrum is literally thee worst cable company in the world. they try to nickel and dime you for every little thing since they took over time warner. so sick of this. time to change. š¤
- Nick (@NickAlleshouse) reported fromBolivar, Ohio
I have never had more trouble buying something i wanted and willing to pay for. @Ask_Spectrum @GetSpectrum #fail #justlikealltherest #apple #iphonefail #iPhone11ProMax #customerservicefails
- Zach T Meese (@MrMeese96) reported fromMassillon, Ohio
@Ask_Spectrum my Wifi SUCKS and thereās only two people in this house with a total of 3 devices on it.
- Art Barbetta (@n8rka) reported fromMassillon, Ohio
@GetSpectrum I cancelled my tv service (2/14/2020).I asked about a credit and they say we donāt give credits and also since I cancelled my service they are still charging me an extra month and I will not have service for that month..
- Julie Zajac (@juliezajac69) reported fromGreenwood Commons, Ohio
@Ask_Spectrum UPDATE: at 08:36EST today i was told by your less than helpful customer service agent that a supervisor would call me back within 2 hours. it is now 12:45EST ... ā° STILL WAITING. this is my whole point! spectrum doesn't care about their customers at all. it's all about š°
- Vince Slomsky (@vinceslomsky) reported fromGreenwood Commons, Ohio
@Ask_Spectrum internet has been out for several hours. Is this a known issue? 44685.
- Julie Zajac (@juliezajac69) reported fromGreenwood Commons, Ohio
@Ask_Spectrum i've already called in. not only did your representative not listen to me and continually talked over me, she was of no help.
- Chad Reese (@76ChadReese) reported fromLouisville, Ohio
Please remind me never to use @Ask_Spectrum @GetSpectrum for any type of service again for as long as I live. #trainwreck
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Cayden Leake (@Caydenleake_) reported
**** @GetSpectrum worst internet service!
- Vriwon (@vriwon) reported
@Ask_Spectrum I DMd you guys hours ago and I haven't even gotten a response yet. How long will it take for you guys to fix everyone's wifi? This is ridiculous.
- Grace Nobles (@gracednobles) reported
@Ask_Spectrum hey itās midterms week and my internet has been down due to a large outage for 24 hours. Any idea when you plan to try to get that back up?
- Brandi Cary Izzy & The Itty Bitty Kitty Committee (@CaryKerns) reported
Dear @Ask_Spectrum My modem is broken, no store anywhere close to me and you want to charge me to give a new one? Basically holding my internet hostage and no svc. I think if I can't have a modem, can't call out from home can't work my bill should be adjusted?
- Matthew Hernandez (@matthdezz) reported
@Ask_Spectrum how come your mobile service sucks but you guys advertise that itās the best ? Stop lying to the people
- E. Ventura (@SarahCo35856822) reported
@mangoma19972109 @GetSpectrum Every damn hour!!
- Isotop3 (Ben Havens) (@realisotop3) reported
@Ask_Spectrum I have no IPv6 connectivity right now, even though it's been working for days. I haven't changed my config, is there some sort of outage happening?
- JK NordlƤnder-You may call me "Miss Leading". (@jknordlander) reported
@Ask_Spectrum I would love to, but the last time we called & spoke to somebody, the guy cut the internet service completely. "Customer Service". No phone. No internet. Lovely.But thanks. It's nice to know SOMEBODY'S "listening".
- Ian pkl (@pokhreis) reported
@GetSpectrum internet service outage in raleigh for about 10Hours now with no ETA. @Ask_Spectrum. SUCKS.
- Mark Tucker šŗš² #StopRacism #EndHate #YouBelong (@marktucker) reported
@dougdevitre @GetSpectrum That is so crazy (stupid)!Did you get charged per foot of installation?Poor quality.Spectrum should be completely embarrassed.
